Testimonials

What our clients have to say about us:

Paul Couch, JPC Associates:

"In September 2004 my practice review report was such that a re-review was ordered within 12 months because the systems then in place were not delivering the standard expected. Today I have had my "re-review which due to the delay was reclassified as a new review". Based on their reading of the last review report, today's reviewer arrived anticipating a terrible assignment/day in the office but he was astounded by the effect our investment in technology (December 2005) had made to this practice. He did not believe he was reviewing the same practice as the systems were over - delivering in its quality. He said the standard of work papers was the best he had seen in his 240 reviews to date.
 
In addition I report that our productivity, efficiency has improved to the extent that on 20 March 2007 the practice had completed and filed its 2007 tax returns (99.68% because 2 small personal returns data was not in) and my staff were upset that they may be ripping me off by taking a salary and having no chargeable work. The quiet time gave us the opportunity to get our own affairs in order, conduct some training and personal tax education through tutorials/reading and, proactively scheduling 2007 data delivery appointments so we controlled the arrival of data. This has been the first occasion in 11 years as a practice that we have enjoyed the luxury of time and space and the feeling of being in control.
 
The system has enabled me to delegate, created time to facilitate client improvement programmes and give me peace of mind that when I am on leave the staff can handle almost every enquiry. My IP enhanced by BFNZ content has made me dispensable. I believe I now have a business not a job.
 
The system together with the info from the May 2006 Big Day Out has improved practice profitability - fee revenue has increased by 60% over the last fiscal year, costs have been increased slightly compared with past years and has flowed through to an increased owner return. I am thrilled that I have a large tax bill and have the cash resources to invest in updated hardware to further improve efficiency. The investment into the system has paid for itself 10 fold. My recommendation to small practices is make the investment on start up because pay back from the software and necessary hardware is less than 18 months - not to do so is sheer madness.
 
Thanks to the teams at BFNZ and Acclipse."

Jackie Redai, Accountancy at Altitude:

“[Business Fitness Content and Acclipse Document Management] is a great resource. Easy to use and to search for documents. We are adding our own knowledge base to it to expand it even further. Having procedures set up for APS is extremely useful when it comes to staff induction.
Business planning, Family Trusts, FBT, Entertainment and ACC reports are used often and are clear and easy for clients to understand. The favourites section is great for all staff to store their regularly required documents.
Support has been great and I always know someone will listen to our requests.”

Bruce Rankine, Bullot Rankine:

“Investing in Acclipse Document Management and Business Fitness is the best investment that our practice has made for a very long time.”

Marilyn Davies, Busing Russell:

“Acclipse Document Management provides a robust platform and a powerful search facility to the business fitness content that we utilise for staff training, business coaching templates, document management and office administration.

We are absolutely delighted with the improved efficiency Acclipse desktop with the Business Fitness content has provided our firm.“

Beth Stapleton, Stapleton & Co:

“We use it everyday and have found it to save a lot of time. Brilliant. [I love] the fact that it has saved me time – allowing me to focus on other areas.  It has put into place various approaches and standards for my company.

The team are awesome with respect to support and training.  Couldn’t be better.  They are positive individuals that obviously like to please.”

Neville Watkins, Wood Walton:

“All staff use [Acclipse Document Management  with Business Fitness Content] on an hourly basis.  At recent hardware upgrades some staff were without it for a few hours and reported really missing it to support them in their work, especially in researching common taxation issues.  Recently, an ex-staffer who has moved to a [different] environment, commented that [Acclipse Document Management  with Business Fitness Content] was probably the key thing they were missing in the new job.  I couldn’t see us going back to not having this valuable tool.

We are using the content essentially as written, just modifying it for our use of Sol6 and then adding some of our own standards.  The more generic templates for reporting to clients are being utilised regularly with great success.
There have been several instances in just the past month where a quick report on business structures and trusts have been run off for clients that have developed into more complex assignments.  The ease with which these reports can be produced makes them a very cost-less way of helping clients who come back to you to follow through and do more for them.  The ability to be able to respond quickly (ie within 36 hours) is really appreciated by clients.
 
Even in a small open-plan office the news and in/out board functions are highly valued.  Rather than bits of paper in files more and more content and standards are on-line and always up-to-date.
Whenever we have a question of either Business Fitness or Acclipse they respond very quickly and are able to either talk you through the problem or log in over the internet to sort something out.  While we are relatively close to the Business Fitness office, the instantaneousness of electronic communications is very useful.
We would not hesitate to recommend to others to take up this valuable tool and we are looking forward to taking the next big step forward in greater utilisation and self-customisation.”